4963: unable to even enter game to play

Reported by Batbonez at Wed, 17 Feb 2021 19:00:10 UTC
launcher feature
resolved
1 votes

Description

i cannot log into game at all to play. have uninstalled and reinstalled several times and the problem persists. every time from the initial login window when i click play it gives a message that i need to chose game client. it will NOT allow me to place anything into the line where it appears to need the information placed though. not by typing it in, or by drag and drop method, or by the cut, copy, and paste method. it does remember me automatically each and every time i reinstall the game by putting my main character name up along the very top of that initial login page, but as said when i click on the play button, it gives the other message each and every time.

Reproduction Steps

1.this is not an ingame issue, it is merely trying to get into game in the first place
2.
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Status

issue was resolved by
0 players say this report is valid, 0 disagree

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